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MessageStats

MessageStats brinda una solución para reducir la complejidad de la creación de informes y análisis de email y comunicaciones unificadas en plataformas antiguas y recientemente implementadas, incluidas Exchange in situ, Office 365 y Lync Server.

Puede confiar en que MessageStats le ayudará a:

  • Planear migraciones de Exchange
  • Extraer valor comercial con minería de datos de emails
  • Comprender el uso de Lync
  • Incrementar la eficiencia operativa
  • Mantener el mejor rendimiento de mensajería
  • Defender los acuerdos de nivel de servicio
  • Cumplir con las demandas de conformidad
  • Alcanzar objetivos comerciales y de seguridad
  • ¡Y mucho más!

Lanzado recientemente, el componente Business Insights mejora y protege la empresa con inteligencia de mensajería sencilla pero a su vez sofisticada, lo cual brinda tanto al personal de IT como a los usuarios comerciales las respuestas que necesitan para alcanzar sus objetivos comerciales.

Características

  • Más allá de la experiencia en Exchange: recopile información acerca de toda la infraestructura de mensajería Microsoft Exchange, BlackBerry, Lync Server (y su antecesor OCS), Outlook Web App, Windows Mobile, Microsoft Online (Office 365), Sendmail/Postfix y Archive Manager
  • Informe inteligente de las nuevas plataformas: ayuda a justificar y maximizar retorno de las inversiones en plataformas tales como Lync Server de Microsoft reuniendo información acerca de las tendencias de uso a fin de garantizar que su organización esté utilizando por completo la tecnología. También se pueden crear fácilmente informes de uso personalizados para la facturación y las asignaciones de costos.
  • Inteligencia en extracción de mensajes: mejore y proteja la empresa mediante la extracción de datos, información y tendencias ocultos dentro de sus sistemas de mensajería. MessageStats Business Insights transforma los datos de su sistema de mensajería en inteligencia, lo cual brinda tanto al personal de TI como a los usuarios comerciales las respuestas que necesitan para cumplir sus objetivos comerciales.
  • Migración rápida y sin tanto estrés: realice sus migraciones más rápido y a un menor costo revisando el entorno de mensajería actual para identificar las áreas que requieran una limpieza antes de la migración y para reunir información importante que le ayude a planificar y diseñar su nuevo entorno.
  • Defender los acuerdos de nivel de servicio: demuestre a la administración que para lograr los SLA hay que proporcionar resúmenes y datos detallados de tiempos de entrega, uso de recursos, capacidad, almacenamiento, límites, buzones o dominios auditados, listas de distribución, public folders y más.
  • Auditar, cumplir, asegurar: acelera las auditorías brindando informes de regulación específica y control interno, y permite un acceso adecuado a los gerentes de negocios, administradores y el personal de recursos humanos y legales.
  • Monitorear y prever el crecimiento del almacenamiento: haga un inventario del entorno actual para ayudar en la planificación de futuras actualizaciones.
  • Cuadros de mando compuestos y personalizables rápidos: cree informes compuestos desde una biblioteca con más de 400 elementos de MessageStats.
  • Implementación rápida: se instala e implementa fácilmente, incluso en grandes organizaciones distribuidas, para un funcionamiento sin impactos ni riesgos. No requiere instalación de cliente.
  • Distribución automática de informes envíe informes a dispositivos móviles, sitios web, ubicaciones FTP y recursos de red, diariamente, semanalmente, mensualmente y trimestralmente.

Requisitos del sistema

Before installing MessageStats, ensure your system meets the following minimum hardware and software requirements. The system requirements are divided into two sections:

  • Requirements for the core MessageStats components.
  • Requirements for Microsoft Exchange.

MessageStats Core Requirements

Before installing MessageStats, ensure your system meets the following minimum hardware and software requirements for the core MessageStats components:

MessageStats Minimum Hardware Requirements
Processor Pentium 4, running at a minimum speed of 2.4 GHz
Memory 3 GB
Hard Disk Space 250 MB of free disk space for installing the application.


This space should exist on a local disk drive rather than a network drive. The space requirement varies depending on the size of the database.


Note: If you are migrating an existing database, the free disk space requirement is larger than 250 MB. The space requirement varies, depending on the size of the database. If you are upgrading an existing database, the free disk space must be larger than for a new database. Space requirements also depend on the amount of information you write to the database and the length of time you retain the records.


Note: For help in assessing the amount of space sufficient for your implementation, contact Support to acquire a database size estimation tool. To tune your MessageStats database and maximize performance, contact Professional Services. You can contact Professional Services through your sales representative.

Other Sufficient space for the temporary tracking log cache, application logs, and task documents. The size of this cache depends on the number of servers, the number of tracking logs on each server, and the size of each tracking log. The space should exist on a local disk drive rather than a network drive.


Monitor supporting a resolution of 1024x768 pixels.


Pointing device. You must have a pointing device installed on your computer to access all MessageStats features.

MessageStats Minimum Software Requirements
Operating System One of the following:
  • Windows Server 2012
  • Windows Server 2008 R2 (SP 1)
  • Windows Server 2008 (SP 2)
  • Windows Server 2003 R2 (SP 2)
  • Windows Server 2003 (SP 2)


Note: MessageStats supports full installation on Microsoft Vista SP1 or Windows 7 only for evaluation scenarios. Microsoft Vista and Windows 7 require the same configuration as for Windows Server 2008. You can install only the MessageStats client console on Windows Vista or Windows 7 in production environments.

Note: If you are hosting reports that contain Chinese, Japanese, or Korean characters, you must install the East Asian language pack if the computer that hosts MessageStats Reports is installed on Windows Server 2003. You must also install the language pack on any computer to be used to view these reports.

MessageStats Database Server One of the following:
  • SQL Server 2012
  • SQL Server 2008 R2 (SP 1)
  • SQL Server 2008 (SP 3)
  • SQL Server 2005 (SP 4)


MessageStats supports SQL Server Express 2005 or later in test or evaluation scenarios only.

Note: SQL Server Agent must be running to use the Database Management tasks: database reindexing, defragmenting, or database aging. SQL Express does not include the SQL Server Agent. Database Maintenance tasks are not available when running on SQL Express.

MMC Console For SQL Server 2008, SQL Distributed Management Objects (SQL-DMO) must be installed on the server that hosts the MessageStats MMC console.

The SQL-DMO component is part of the Microsoft SQL Server 2005 Backward Compatibility package. You can download the SQL Server 2005 Backward Compatibility package from the Microsoft SQL Server 2005 or the SQL Server 2008 Feature Packs: SQL Server 2005 Feature Pack (December 2008) and Microsoft SQL Server 2008 SP3 Feature Pack.

-OR-

SQL 2005 Client Tools

For SQL Server 2005, SQL 2005 Client Tools are needed for the MessageStats Database Management feature to function in a distributed installation environment.

MessageStats Reports Server IIS 6.0 or later.

For Windows Server 2008, IIS 7.0 is required. There are also certain IIS role services that must be enabled. See the section titled "IIS Role Services on Windows Server 2008" in the MessageStats Quick Start Guide for more information.
.NET Microsoft .NET Framework 3.5. For information about resolving common ASP.NET configuration problems, see “Appendix A: Microsoft ASP.NET Configuration Issues” in the MessageStats Administrator Guide.

Note: If you have Microsoft .NET Framework 4.0 installed, you must also have .NET 3.5 installed side-by-side.

Browser Internet Explorer 7.0 or later.
Documentation Acrobat Reader 7.0 or higher is required to access the Administrator Guide, Reports User Guide, and Quick Start Guide PDF documents.

Exchange-Specific Requirements for MessageStats Components

The following requirements must be met to use MessageStats in a Microsoft Exchange environment. You must install the prerequisites on the server which hosts the specified MessageStats component:

Microsoft Exchange Minimum Requirements

Task Execution Server

(task processors)

MAPI

For Exchange 2003 and earlier, MAPI is available with Microsoft Exchange Systems Manager (ESM) 2000 Service Pack 3 or Exchange Systems Manager (ESM) 2003 Service Pack 2.


For Exchange 2007 or later, you can install the latest Microsoft MAPI & CDO software download located here: http://www.microsoft.com/en-us/download/details.aspx?id=39045.

  • For Exchange 2010, ensure that you are using MAPI & CDO version 6.5.8211.0 or later.
  • For Exchange 2013, ensure that you are using MAPI & CDO version 6.5.8320.0 (released 2013-05-17). This version of MAPI & CDO implements RPC over HTTPS (Outlook Anywhere) which requires that the proxy (CAS) server have an SSL certificate on it that is trusted by the Task Execution Server.

Note: Configuring an SSL certificate on your Exchange 2013 CAS (proxy) server is part of the normal setup that is required for the Outlook 2013 client. For more information, see the Microsoft Exchange 2013 documentation for configuring mail flow and client access.

If you already have a version of the MAPI Download installed, you must remove it before installing the new version. The Microsoft MAPI installer does not upgrade, nor does it warn you if you try to install MAPI & CDO without removing the previous version.

Microsoft PowerShell 2.0

For Exchange 2010 or 2013, you must also install Microsoft PowerShell 2.0 on the servers that host the MessageStats task processors.

You can download the Windows Management Framework (which includes PowerShell 2.0) from http://support.microsoft.com/kb/968929.

Reports Client To see the presence status information in Exchange mailbox-specific reports, the person viewing the reports must have Office Communicator 2005 or later installed, configured, and running. Microsoft Office Outlook 2003 or later must be installed.

The Exchange organization must have Microsoft Live Communication Server 2005 or later configured and running.

Exchange Server Versions
  • Exchange 2000 Service Pack 3
  • Exchange 2003 Service Pack 2
  • Exchange 2007 Service Pack 3
  • Exchange 2010 Service Pack 3
  • Exchange 2013

Must have tracking logs enabled and the tracking log folder shared.

Exchange Server Configuration

For information about configuration that must be done to allow MessageStats to gather information from Exchange (such as sharing the Exchange tracking log folder or specifying a mailbox for MAPI logon to gather mailbox and public folder information), see the MessageStats Quick Start Guide.

Videos

Capturas de pantalla

Demo de captura de pantalla

Vea el demo de MessageStats

Cantidad de capturas de pantalla: 5

Cuadros de mando a la vista

Cuadros de mando a la vista

Controle su entorno y cree una vista personaliza de una biblioteca con más de 400 elementos de MessageStats.

Inicios de sesión de OWA por cuenta de usuario

Inicios de sesión de OWA por cuenta de usuario

Aumente la visibilidad de la seguridad del sistema con informes acerca de los intentos fracasados de acceder a buzones que utilicen OWA.

Tiempos de entrega

Tiempos de entrega

Medir la confiabilidad, los niveles de servicio y dónde tendrán un mayor impacto las actualizaciones del sistema.

Usuarios inactivos

Usuarios inactivos

Mantenga su entorno funcionando sin interrupciones con un mantenimiento diario.

Resúmenes de actividad

Resúmenes de actividad

Planifique mejor los requerimiento de capacidad y presupuesto con informes de uso, como el resumen de actividades del servidor.

Documentos

Casos de estudio

CNF Uses MessageStats and Spotlight on Exchange Essar Ensures Compliance While Reducing Administrative Staff by 50 Percent Hexaware Spends 40-50% Less Time on Message Reports with MessageStats® Hexaware’s Exchange Environment is Under Control with Quest MessageStats and Spotlight on Messaging Leading Asian Downstream Oil Logistics Company Uses Quest Archive Manager and MessageStats™ Logica Uses MessageStats for Systems Integration and Outsourcing Consultancy Microsoft Exchange Soars at The Phoenix Quest Delivers a Seamless Migration from Notes to Exchange for Top Italian Retailer Sogegross Quest Ensures that Imperial Tobacco's Exchange 2003 Deployment Doesn't Go Up in Smoke, and Delivers ROI of Up to 500 Percent Quest Improves the Efficiency and Security of La Caja De Canarias' Operations and Customer Transactions Quest MessageStats Allows Pusan Bank to Plan for More Cost-Effective E-Mail System Growth Quest MessageStats Helps Marico Ltd. Effectively Manage its Complex Microsoft Office Communications Server 2007 Environment Quest Provides Ministry Health Care the Right Prescription for an Efficient, Cost-Effective Migration Quest Satisfies Delta Holding's Appetite for Proactive Windows Management Quest Saves SEPA Significant Time and Money by Automating its Migration to Exchange 2003 Quest’s MessageStats Drives Greater Workforce Productivity at a Software Vendor by Reducing Personal E-mail Usage by 50% Quest’s MessageStats Drives Greater Workforce Productivity at Phoenix Software by Reducing Personal E-mail Usage by 50% Quest's Windows Management Products Fit the Bill at Lancashire Constabulary SHI Uses MessageStats for Better Visibility Into Its Messaging Environment TMB improves AD management and security U.S. Army Europe Drives Defense Transformation Program With Quest Software's Microsoft Windows And Migration Tools University Hospitals of Leicester Enjoys a Simplified Exchange Migration and Continues to Save Money with MessageStats volver arriba